Terms & Conditions

Terms & Regulations

These Terms of Trade govern the sale of products and services from the Company with the name "ΚΡΕΤΑΝ ΦΛΕΙΒΟΡ" (hereinafter referred to as the "Company", "we", "our", or "us") or collaborating with our Company stores. This Site www.cretanflavor.gr it belongs to our Company, which is managing this Site.


The online store cretanflavor.gr hosting (hosting), displays and promotes the products of suppliers, with whom our Company cooperates with a non-exclusive representation and which are either suppliers will sell direct to users of our Company, either our Company will resell to the users. We provide a wide range of products and services and, where applicable, may apply additional terms. 


Please read These Terms carefully before you make an order for a product or service as gift or in payment of any sum in the context of this Site. Through use and access of this website by you, under the property of the USER or recipient of the gift or donor (hereinafter referred to as "USERS", "you", "you"), you acknowledge and agree wholeheartedly that you have read, understand, and agree, without any limitation, condition, or sect, to be bound by these Terms and conditions.


Our Company is committed to quality, completeness and accuracy of the information listed on our Website www.cretanflavor.com both as regards the precise details of the information exposed and of the services provided by our Website, services, without prejudice to any technical or typographical errors, which can not be predicted or occur unintentionally, or without prejudice to interruptions of the operation of this Website for reasons of force majeure.


1. Process Description

Our Site works as a shop selling traditional products and cosmetics, of which the User selects the desired product and completes the purchase of the


2. Prices and availability

The prices shown in the relevant catalogues next to each product include the F.E.A. as this individual is determined. 

For some areas of Greece to which reduced rates of VAT, then the prices of the products are lower than indicated by the reduced VAT.

Here is information regarding the availability of products sold through our platform on this Site, including each product's relevant information page. In addition to those listed on this informative page or otherwise on our Site, we can't be more accurate in terms of availability.

With regard to the time of delivery of the products, unless otherwise specified on our Website, the delivery thereof shall be as set out in the information page of each product. No warranty exists for the time of delivery and should not rely on this.

For any information regarding the process of your order, please contact the Customer Service Department of our Company at tel. 2897032032 (contact hours: 10:00 – 18:00, days: Monday to Friday).



3. Information about the products

Unless otherwise expressly stated, our Company is not the manufacturer of sold on this Website products. Our Company makes every commercially reasonable effort to ensure that the product information (essential characteristics thereof, the price, quantity, quality and transport costs of these, value added tax, if not included in the price, period of validity of offer or price, way of payment, delivery and execution) is accurate, complete, reliable and without errors, however, the actual packaging of these products may contain more information than those presented on our Website. All the information about the products on our Site are provided for informational purposes only. We recommend not to επαφίεσθε solely on the information provided by our Website information. Please like before using the product, always read the labels, warnings and instructions provided with this. 



4. Payment methods 

The payment processing is performed securely by selected by us payment processor of EUROBANK, in accordance with the policy of which there are the following alternative ways of payment:

(a) through the Banks participating in the Service of DIAS DEBIT, by supporting payments through a Fund, internet banking and ATMS.

(c) with cash on delivery.


In the case of payments by credit card, please note that the relevant entry market in the name "www.cretanflavor.com" appears in the statement of account of the credit card.

In the case of card payments, and rejection of this by the system of the payment processor, we accept no responsibility for any delay in dispatch of the product or for not sending this.


5. Risk of loss

The risk of the products passes to you from the moment they are delivered.


6. Send the order

Shipments of products are made with responsibility of the store from which the selected product within the time limit, as each is defined in the information page of each product from the cooperating supplier. It should be noted that any delivery schedule has been set, it is only indicative in nature. Our Company is not responsible for any delay due to force majeure (such as extreme weather conditions, strikes, etc.)

In the case in which is observed by you of any delay in the delivery of the gift, please contact the Customer Service Department.


7. Acceptance of the product

As soon as you receive them, you have the obligation to/the check. Θεωρείσθε that you have accepted the product (s), unless you inform us that you intend to/the return within the prescribed below under 8. mentioned time limit. In the case in which I carried out such an action for reimbursement from your part, not obliged to accept any return of product/s at a later date. Does not conflict with the statutory provisions of your rights.



8. Returns

 You have the right to return the product you received, without penalty (with the exception of the costs of return (courier, transport, or other means), and without required to announce the reason for which you wish to return the product, within a period of fourteen (14) calendar days from the date of receipt of the product. Necessary conditions for the exercise of that right is: (a) has not used the product, (b) has not removed the label of the company from which the product originates, (c) have not removed any labels or markings that carry the product, (d) to return the product in the excellent condition in which it was received, complete and within the packaging, without any defect (subject to the return of a defective product). Please take note that we cannot accept the return of products which reasonably believe that they have been used.


Our Company will then send you a confirmation e-mail (e-mail) about the submitted request.


9. Security of Data and Transactions 

Our Company recognises as a major issue of security of data and transactions, and for this reason it has taken all necessary measures to safeguard them. Our Site protects its members from any interception of data by the method of decryption.

The selected by our Company, payment processor when making purchases using the SSL protocol, with 128-bit encryption (the most powerful today) for secure online commercial transactions. In this way encrypts all your personal information, including credit card number, name and address, so that it can not be read or changed during transfer over the Internet. The protocol SSL (Secure Sockets Layer), is now the global standard for online certification sites (web sites) to web users and encrypting data between network users and network servers (web servers). An encrypted SSL communication requires all information sent between a client and a server (server) be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during transmission. In addition, all information sent by the SSL protocol protected by a mechanism that automatically verifies if the data has been altered during transmission.


10. Obligations and responsibility

When you access or use our Site, you are required to comply with these Terms and the specific directions or warnings for access to or use of our Website. You will act always in accordance with current legislation, customs and practices. You can not make any change or modification of the Website or the content or services of this and to undermine the integrity or proper functioning of the Website. If you violate intentionally or unintentionally any of the obligations set out in these Terms (including the Privacy Policy), you will be liable for any damage and loss caused by your www.cretanflavor.com, our associates and our suppliers.

11. Your account

You warrant that the personal information required to provide when you register on our Website is accurate, true and valid at every level. You are solely responsible for maintaining the confidentiality of your User Name and your Password and restricting access to your computer, and you agree that you accept responsibility for all activities that occur under your User Name and Password. Please carefully read our Privacy Policy, as to the management of your personal data.


12. Responsibility

Our Company and associates is not responsible for (a) losses that were not caused by a breach of a non-performed on our part, or (b) any business losses, arising out of the use, inability to use or the results of use of this Website or any linked to this sites (including but not limited to, those resulting from loss of profits, data, time or termination), or (c) any indirect or consequent damage caused, which was not anticipated by both parties, namely, our Company and you, when you started to use the Website and the associated with this Services.

The legislation of certain states may not allow some or all of the above-mentioned limitations. In the case that the above legislation applies to you, some or all of the above mentioned limitations may not apply to you and you may have additional rights.

Our Company bears no liability for any delay or failure to comply with its obligations under these Terms, in the case in which the delay or failure is due to a reason beyond the reasonable and expected control.

Our Company bears no responsibility for any unacceptable, inappropriate, and generally offensive behavior on your part, αφορούσα indicative of sensitive personal data, political, social and religious beliefs, επιφυλασσόμενης of our Company to seek any further positive and consequential damage of the above your conduct in accordance with the law.


13. Compensation

You agree to defend, indemnify, and don't provoke any damage or expense, including court costs and attorney's fees, resulting from claims, actions or demands of third parties arising out of the use of our Website by you.


14. Complaints -Complaints

If you wish to make any protest or complaint regarding the products or services, please contact the Customer Service Department of our Company (days and hours of communication 10:00 – 18:00, Monday to Friday).


15. Applicable Law

All transactions made through the modaperbambini.gr governed by International and European law that regulates issues relating to electronic commerce, as well as by the Law on consumer protection (N. 2251/1994 as amended is applicable), that regulates subjects regarding sales from a distance. Both parties agree to the non-exclusive jurisdiction of the courts of Athens, which means that you have the possibility to raise a lawsuit for the enforcement of rights of consumer protection in conjunction with the rules of sale in force in Greece or in a member state of the European Union in which you reside.


16. In general

Do you recognize fully, you agree and you accept that these Terms and conditions, including the Terms and conditions of use and the Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of and participation in the buying process on our Site, and supersede any prior proposal, agreement, or other communication. We reserve the right, at our sole discretion, to modify These Terms at any time by posting the changes on our Site. Any change produces legal effects from the moment of its announcement through our Website. The other use by you of our Website constitutes your agreement with these Terms. We may terminate any of the rights provided to you under these Terms, with or without prior notice, and you are required to comply with any such termination, ceasing to use the Website. Anything contained in these Terms it can be considered that is based on any kind of partnership or joint venture between us. The rights and means provided with the present Terms cumulative and not exclusive of any rights or means provided by law.


17. Resignation

If you breach any of this Terms and shall not take any action, the Company still reserves the right to make use of the rights and all means in any other case of violation of these Conditions of sale.


18. Minors

In order to proceed legally on the market of products and services from our Website and συμβληθείτε legally with our Company, in accordance with Greek Law, you must be eighteen (18) years of age and older. In the event that you are under the age of eighteen (18) years of age, please use the Services of this Site solely and only under the guidance of a parent or general guardian.


19. Modification of terms – Possibility of separation


Our Company reserves the right to amend or update the terms and conditions of sale at any time. Will be subject to the terms and conditions of sale in force at the particular time that you are undertaking an order of the gift, unless any change to these terms is required to be held by law or public authority (in this case the amendment may be applied to orders made previously by you). Our Company undertakes the obligation to inform the present text on any change or addition to the terms and conditions. If any provision of these terms is found to be void, invalid, or becomes unenforceable, ceases to have effect and removed from the present, without in any way affecting the validity of the remaining terms.


20. Contact details

This Website is owned and operated by our Company, namely:


Address: Beach road of malia 70007


Tel: 2897032032

E-mail: info@cretanflavor.com

Welcome visitor!! Cretanflavor is an online shopping corner, that brings the best selected Cretan natural products into your house. Feel free to shop with confidence and safety, as all our payments methods are secured. Enjoy!

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