Delivery Information
Shipping Cost
Orders are shipped by Hellenic Post (ELTA) as registered first-class
parcels, and the estimated delivery time may be vary from country to country.
The cost of shipment is calculated based on the weight of the order.
For Domestic orders:
The estimated delivery time is from 2 to 5 working days *. And the
shipping cost is calculated based on the weight of the order as shown in the
table below.
Weight (kg) |
Cost (€) |
0,5 |
6,40 |
1 |
6,90 |
2 |
7,40 |
3 |
10,00 |
4 |
12,00 |
5 |
14,00 |
6 |
16,00 |
7 |
18,00 |
8 |
20,00 |
9 |
22,00 |
10 |
24,00 |
For Cyprus & Balkan countries:
The estimated delivery time is from 4 to 6 working days *. And the
shipping cost is calculated based on the weight of the order as shown in the
table below.
Weight (kg) |
Cost (€) |
0,5 |
11,00 |
1 |
15,50 |
2 |
20,00 |
3 |
22,00 |
4 |
26,50 |
5 |
31,00 |
6 |
35,50 |
7 |
40,00 |
8 |
44,50 |
9 |
49,00 |
10 |
53,50 |
For Europe:
The estimated delivery time is from 5 to 7 working days *. And the
shipping cost is calculated based on the weight of the order as shown in the
table below.
Weight (kg) |
Cost (€) |
0,5 |
11,00 |
1 |
15,50 |
2 |
26,00 |
3 |
34,00 |
4 |
39,50 |
5 |
45,00 |
6 |
50,50 |
7 |
56,00 |
8 |
61,50 |
9 |
67,00 |
10 |
72,50 |
For the Rest of the World:
The estimated delivery time is from 7 to 11 working days *. And the
shipping cost is calculated based on the weight of the order as shown in the
table below.
Weight (kg) |
Cost (€) |
0,5 |
11,00 |
1 |
15,50 |
2 |
26,00 |
3 |
44,00 |
4 |
52,00 |
5 |
60,00 |
6 |
68,00 |
7 |
76,00 |
8 |
84,00 |
9 |
92,00 |
10 |
100,00 |
For orders over 10kg please contact us at info@cretanflavor.com.
After the completion of your order and before the payment you will be
able to check the weight of your order and the total shipping cost based on the
products you have collected.
* Delivery times are indicative and may vary from
country to country.
Return Policy
Product Returns
You have the right to return the products and
ask for their replacement under these conditions:
a. The products are wrong or different
from what you ordered
b. The products are defective or wrong
quantity was sent
For both of the above conditions you have the
right to return the products if you wish and ask for their replacement with
other products of equivalent value of your purchase or even higher.
Kindly note that the return and replacement of
the products can be completed under these circumstances:
a. Contact the eshop the same or the
following working day of the delivery via email or at this number:
+302897032032
b. The product needs to be accompanied
by the necessary papers that prove the transaction
In any case of product return the customer is charged with the costs of transport.
Order Cancellation
If your order is already processed, it is
impossible to be cancelled. In any other case you can contact us via email or
at this number +302897032032 to process your request of cancellation.